Appliance Fault Codes

What that error code means — and what you can safely check

Zanussi washing machine E20 error code

E20 means drain fault. The machine could not drain — water is left in the drum. E21 means draining was too slow.

Often fixable at home · Fault type: Electrical/hardware

Safe checks, in order of likelihood

  1. Unplug. Open the filter flap at the bottom-front and lay towels down.
  2. Unscrew the filter cap slowly and clear fluff, coins and hair clips.
  3. Check the drain hose for kinks and the standpipe for blockage.
  4. Run a Drain/Spin programme and listen for the pump.

Call a professional when…

If the code returns after these checks, book a qualified engineer.

Parts usually involved

Related symptom guides

Sources